Sense Education: AI-Driven Feedback for Learning
Objective
Sense Education represents the first Artificial Intelligence solution for finding patterns and providing personalized feedback in student submissions using unsupervised learning and natural language processing.
Improve feedback delivery through better UX for instructors and students
Incorporate gamification and motivation principles into the student experience
Elevate the MVP to support pilots at scale (starting with Computer Science)
RESULTS
I delivered an enhanced MVP that improved the experience for both instructors and students.
For instructors, the redesigned platform introduced a streamlined workflow for reviewing student submissions and providing feedback. An AI-powered dashboard surfaced patterns, common errors, and grading progress—reducing manual effort and improving efficiency.
For students, the platform offered step-by-step performance breakdowns, timely feedback, and motivational prompts throughout each assignment. A personalized dashboard allowed students to track progress and access helpful resources across the semester.
How it Works
USERS & STRATEGY
The platform serves:
Instructors: Professors and TAs who assign and grade open-ended submissions
Students: Learners who receive dynamic, AI-generated feedback
We focused first on Computer Science due to:
• High volume of open-ended assignments
• Need for scalable feedback
• Clear application of pattern detection and code clustering
• Strong potential for adaptive learning and motivation tools
THE STARTING POINT
The original platform was built by engineers and lacked a user-centered design. It supported only instructor workflows and prioritized functionality over clarity or usability.
Research: Student Feedback
After meeting with stakeholders and auditing the platform, I focused my research on how to deliver feedback that is timely, motivating, and effective—particularly for students working through open-ended assignments.
I explored current trends in EdTech, then looked beyond education to apps like Starbucks, which use gamification and rewards to sustain engagement. These models offered valuable insights into reinforcing behavior, celebrating progress, and encouraging re-engagement.
Key insights
Feedback should be immediate and actionable
The tone should be positive and motivating, even when scores are low
Progress tracking should give students a clear sense of momentum
Elements of gamification—like affirmations and nudges—can enhance persistence
Creating an Assignment
This user flow illustrates the instructor’s experience in creating assignments and integrating them with AI for the purpose of analyzing student submissions for common patterns.
AI groups similar submissions using unsupervised learning
Natural Language Processing (NLP) generates cohort-level feedback that instructors can personalize
Dashboards show grading status, trends, and common errors
User Testing
I conducted rapid, guerrilla-style user testing within a tight timeline and budget. For this study, I enlisted students from Georgia Tech, where Sense was piloting the platform. In moderated sessions, students provided critical feedback on the initial design concept, which directly informed a series of iterative refinements.
“I would like to see my status regarding the completion of the course.”
“I do not understand the significance of the colored bar next to the code.”
“I like the positive tone - I would have been disappointed with an 80, but was not discouraged.”
DESIGN APPROACH:
The final MVP prototype was built after 3 months of definition, discovery, testing and iterations. These screens represent the experience for both the Instructor and the Student application.
Instructor EXPERIENCE: assignments
The redesigned instructor experience streamlines the process of creating assignments, analyzing submissions, and delivering feedback.
AI employs rules and queries to detect patterns, categorizing submissions into logical groups based on similarities in problem-solving approaches.
Each criterion is assigned a prioritization level (low, medium, high), which guides the AI in data weighting when running the model.
The instructor provides feedback at the group level, providing one comprehensive set of comments per group, enhancing and streamlining the evaluation process.
Instructor: Dashboard
The dashboard presents a comprehensive view of all student assignments,
Offers educators a strategic snapshot that includes the volume of submissions over time, coupled with insights into overall student performance and success rates.
Detailed assignment analytics feature the quantity of patterns and groups specified per assignment, empowering educators with the capability to refine feedback directly and export data for further evaluation or reporting purposes.
STUDENT EXPERIENCE: AssignmentS
Step-by-step score breakdowns for each assignment
Positive, clear messaging to promote resilience and growth
Links to tailored resources for improvement
Visual progress dashboard for semester-long tracking
Studen EXPERIENCE: Dashboard
The dashboard displays a snapshot of each student's assignment and tracks their progress during the semester.
Overview of student’s grades and course projects are shown
Highlights specific areas of concern within each assignment for easy review
Final results are broken down step-by-step
Encouraging messages reinforces progress
Direct access to learning materials supports improvement
Results
Delivered an enhanced MVP, improving both instructor and student experiences.
For instructors
Streamlined workflow for reviewing and responding to submissions
AI-powered dashboard highlights patterns, progress, and common issues
Enables faster, more targeted feedback with less manual effort
For students
Timely, encouraging feedback at each stage of the assignment
Clear performance breakdowns to support understanding and growth
Personalized dashboard tracks progress and links to helpful resources